FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please contact our friendly team.
How does it work?
Create an Alert with your preferred restaurant, date(s), time(s), and party size(s), and we'll notify you via SMS text or email when a reservation becomes available. Book instantly by clicking the link in the message.
How much does it cost?
You can do one-time purchased which starts at $5 per alert and price increase depending on your date ranges. You can also subscribe our monthly pack start at $19/month.
How often will I receive notifications?
We’ll send notification every tim we finds an available reservation matching your preferred time.
Can you book or hold a reservation for me?
MouseNotifier cannot book or hold reservations. We only send notifications for open tables, and you'll need to book them using your Disney account.
Am I guaranteed a table?
Whenever a reservation becomes available, MouseNotifier will send you a notification that includes the available time as well as a link for booking.
Are you affiliated with The Walt Disney Company?
No, MouseNotifier is in no way affiliated with or endorsed by Walt Disney World, Disneyland, or Disney Enterprises, Inc. Walt Disney World, Disneyland, and Mickey Mouse are all registered trademarks of Disney Enterprises, Inc.
Why did my one-time alert price change?
Your total cost for a single alert is calculated based on the duration of your target date range. The longer your alert remains active in our system, the higher the price.
How do I stop receiving alert notifications?
To stop receiving MouseNotifier notifications for an alert after successfully booking a table, log into the My Alerts section and disable the alert.
How do I cancel my subscription?
You can cancel your subscription form your account. Or you can simple email us at support @ mousenotifier.com.
Still have questions?
Can’t find the answer you’re looking for? Please contact our friendly team.
